Strategy

These ideas affirm the ideological foundations of our brand.

Positioning

A succinct expression of our core business activity - setting us apart from the competition.

“Unlock new worlds”

Our proprietary blend of master linguists and innovative technologies connects brands and audiences globally, at scale.

Values

Core beliefs that shape our internal culture and are expressed to the world. Our values are critical to the existing and future developments of the brand.

Empathy

Empathy allows us to truly understand the cultural sensitivities, and preferences of client’s audiences. Ensuring nuance is never lost in translation.

Agility

We pride ourselves on delivering tailored solutions at scale and speed. Our agility contributes greatly to the experience we deliver to clients. Demonstrating a sense of urgency, that when coupled with empathy, shows up as deep understanding and companionship.

Dedication

Every project receives our full, undivided attention. Resulting in a service that exceeds our client’s expectations. Our commitment to excellence strengthens our reputation - laying the foundation for sustained success in the global market.

Innovation

We remain at the forefront of technology. Helping us swiftly conquer emerging linguistic and cultural challenges. Our emphasis on innovation empowers us to meet the dynamic needs of our clients, helping our course towards global success.

Personality

A unique set of characteristics that make our brand feel truly human. We strive to maintain this personality in all of our communications.

Pragmatic

Essential for our character. As a pragmatist we offer effective solutions that are viable and feasible for our clients. We’re never unrealistic and are always honest about the challenges ahead. Building trusting relationships with our clients.

Respectful

Culture and identity are at the centre of everything we do. We are an inclusive company with a diverse workforce. We champion and celebrate diversity - showing a deep appreciation or our client’s and their respective culture.

Accomodating

The client experience is a key feature of what makes us special. We go above and beyond to meet and exceed the needs of our client’s and their audiences. Our solutions are bespoke, and our agility across delivery ensures effective, professional and commendable service - every time.

Expert

We are an established, long standing organisation in the localisation sector. Our cumulate knowledge and wisdom helps us to garner confidence from our client’s. Providing reassurance we are well positioned to navigate the nuance of local cultures, languages and market dynamics.

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For any questions about using these guidelines, please contact:

www.ecinnovations.com/connect